Corporate Sales Director

Company: Shelby American, Inc.
Location: Scottsdale
Posted on: January 25, 2025

Job Description:

WFH Flexible --- AZ or NV --- Sales and MarketingJob Type: Full-timeABOUT THE ROLEThe Corporate Sales Director (CSD) will play a critical role in driving sales performance and training initiatives across the organization. Reporting to the SVP of Operations, the CSD will assess organizational sales performance and develop strategies to improve results across the portfolio. The CSD will analyze sales data, conduct competitive analysis, coordinate secret shops, manage commissions, and provide sales support to communities.

• Assesses and evaluates organizational sales performance, identifying trends and actionable insights.
• Develops sales and business development strategies to improve overall move-in performance of communities across the portfolio.
• Utilizes data to identify areas of opportunity and other actionable insights.
• Conducts in-depth CRM audits of lead banks, next steps, and sales process cadence.
• Analyzes sales reports to identify areas of sales team improvement.
• Utilizes insights to drive sales strategies and provide relevant coaching and training.
• Leads the sales training philosophy and process across the portfolio.
• Develops initial and ongoing sales training needed to drive move ins and revenue.
• Conducts comprehensive new hire and ongoing sales training sessions.
• Conducts sales training and lead review calls as needed to improve performance.
• Oversees all community team member training to support on-site sales ("A Team" training initial and ongoing).
• Concierge-focused sales training, i.e., answering phones, taking messages, etc.
• Assists in organizing and leading in-person annual Sales Conference.
• Proactively conducts analysis of competition.
• Obtains and reviews competitive analysis data with Sales Directors.
• Oversees Competitive Analysis documents for accuracy and timeliness.
• Oversees the secret shop process and provides coaching and guidance to community sales team members and leaders.
• Coordinates secret shops, reviews results with community teams.
• Develops training based on feedback and results, either individually with sales or following trends across portfolio.
• Reviews and proposes recommendations regarding commission/incentive structures to SVP of Operations.
• Assists in developing and supporting execution of comprehensive community 90-day sales and marketing plans.
• Leads sales support meetings/visits and collaborates with leaders and stakeholders to provide guidance and support to drive move ins and revenue.
• Contributes insights and observations to assist leaders in the management of performance.MINIMUM REQUIREMENTS
  • Minimum of 7 years of experience in sales management, preferably in the senior living or hospitality industry.
  • Bachelor's degree in business administration, marketing, or related field.
  • Proven track record in developing and delivering sales training programs and strategies organizationally.
  • Strong analytical skills with the ability to interpret sales data and drive actionable insights.
  • Prior experience developing and executing sales strategies across multiple locations.
  • Excellent communication and presentation skills, with the ability to effectively train and motivate sales teams.
  • Demonstrated leadership ability with experience in managing and developing high-performing teams.
  • Ability to travel approximately 60% of the time.
  • Ability to work weekends, evenings, and flexible hours as well as be available to residents at peak service times and days.
  • Strong organizational and time management skills with the ability to display effective planning and negotiation skills.
  • Experience managing and supervising other team members.
  • Reasoning skills that include the ability to understand issues and process information for giving and receiving feedback and instructions.
  • Proficiency with the use of computers, mobile devices (e.g., tablets, iPads), AV equipment/technology, and other office equipment (e.g., phones, scanners, copiers, fax machines, etc.) as well as possess familiarity with Microsoft Office Suite products including, but not limited to, Word, Excel, Outlook, etc.COMPANY OVERVIEWThe Wolff Resident Experience Company is committed to providing residents with an extraordinary life experience at our senior living communities. As part of The Wolff Company, we draw on more than 70 years of real estate experience combined with deep expertise in hospitality, consumer experience and various aspects of residential living to support our residents' well-being, foster genuine connections and celebrate their independence.Our team uses a fresh perspective to challenge traditional approaches, drive innovation and deliver against extremely high standards to create transformative experiences for our residents and team members. We strive to ensure residents at our Revel Communities live happier, longer, and healthier lives. Similarly, we are dedicated to creating a career experience that enriches the lives of our team members.We're certain our passion for creating best-in-class senior living communities, resident experiences and team culture will inspire you and pave the way for an exciting career.WHY WOLFF?We offer a competitive total rewards package which includes:
    • Performance bonuses
    • 100% paid medical benefits (team member-only)
    • A 401k with match
    • Vacation & Sick time
    • Complimentary guest suite privilegesWe celebrate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, or genetic information. We are committed to maintaining a welcoming and equitable environment. To request reasonable accommodation to participate in the job application or interview process, contact Deb Weaver, Talent Acquisition Manager, 406.321.0018, dweaver@awolff.com.
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Keywords: Shelby American, Inc., Casa Grande , Corporate Sales Director, Executive , Scottsdale, Arizona